Our Services

Breakthrough solutions and trusted insight.

Market Access Expertise

Integrated and tailored service solutions

Innov8ortho Group Sales Organization is the most integrated distribution network of orthopaedic sales distributors in the United States.

We are experts in orthopaedics. No matter what stage you’re at with your product, we can help ensure you have a successful launch.

1
Meaningful Time and Dialogue with Customers is Shrinking

Innov8ortho relationships and access to IDNs, GPOs, and hospitals drives strong orthopaedic client demand for services.

2
Provider and Supplier Consolidation Increases Barriers to Success

Evolving orthopaedic market dynamics creates a need for in-depth market knowledge and relationships to navigate complex sales and contracting processes.

3
Provider Focus on Product & Service Value Raises the Bar of Excellence

Innov8ortho delivers solutions required to drive commercial success, with focused services to develop strong value for customers.

Why Outsource Key Capabilities to Innov8ortho Group Sales Organization?

Reduce Execution
Risks
Speed to Market
Lower Cost
Comprehensive
Customer Access
Effective Sales
Targeting​
Easier to
Manage
Access to Best
Practices

National Accounts / Contracting Expertise

Market Readiness. Access. Sales Engagement.

The number one problem many companies face today is gaining access to major customers, both healthcare systems and providers. Getting in front of key decision makers and having an opportunity to tell your story are valuable and time-consuming components of the sales process. Innov8ortho has built a reputation of providing value to both the supplier and provider. When our partner companies have proven value, they will receive fresh opportunities that deliver results.

Innov8ortho takes the lead on product approvals, pricing agreements, and strategic contracting efforts for our supplier partners. This encompasses all points of care, including hospitals and ambulatory surgery centers (ASCs). Our relationships provide access to key decision makers which dramatically shortens the selling cycle, but it’s not that easy. Doing the homework up front to know and quantify your value proposition doesn’t waste a customer’s time and sets you apart from the competition. When you partner with Innov8ortho, our professional team will assist you with your value proposition, make it an attractive option and setting you apart from the competition.

Market Readiness
  • Go-to-Market Strategy
  • Economic Value Modeling
  • Pricing Strategy & Programs
  • KOL Strategies
Access
  • IDN & Hospital Strategy
  • GPO Engagement
  • Value Analysis Committee – Content & Execution
  • Clinical Team Coordination
Sales Engagement
  • IDN & GPO Contracting
  • Contract Execution
  • Revenue Management
  • Relationship Management

KOL / Surgeon Engagement Expertise

At Innov8ortho, we help connect our partners with surgeons in the orthopaedic space.

Surgeon champions can provide valuable input on our partner’s current products and offer product support as a Key Opinion Leader (KOL).

Innov8ortho recognizes the need for access to highly trained physicians to develop, and evaluate, new technologies, as well as educate the surgeon community on how new products might improve patient outcomes. Access to these physicians appears easy, but all too often, it is not.

We promote ethical interactions between physicians and our partners by adhering to the Advamed Code of Ethics and, more specifically, anti-kickback statutes, anti-corruption, anti-bribery, and foreign corrupt practices. Our fully auditable physician engagement platform prohibits conflicts of interest based on existing physician contracts, provides full transparency of existing physician consulting obligations to industry, and allows partners to monitor all contracted physicians and activities with ease.


Warehousing & Distribution Expertise

Distribution/Warehouse Capabilities

Allocate Physical Space/Warehouse Set-up


Shipping/Receiving Inspection


Create Shipping Documents


Package and Ship Orders


Manage Finished Goods Reconciliation

The business of orthopedics presents enough challenges for companies commercializing in the United States. Whether you are a newly formed US entity or an OUS organization expanding into US, you can take advantage of the economies of scale offered by Innov8ortho.

By leveraging our team’s knowledge, talent and facilities, you can greatly reduce the investment required to kickstart operations to ensure that all key stakeholders from distributors to surgeons are properly supported.


Customer Service & Billing Expertise

Customer Support Service Capabilities

Interface with company software and SOP’s


Deal directly with customers


Process orders, requests, returns and complaints


Process Credit Card Orders


Direct requests and unresolved issues to the designated resource


Customer Confirmations


Establish and Maintain Customer Files


Product Traceability Controls


Sales Rep Sample Account Control


Triage Technical Support


Product Inventory Control


Initiate Product Complaints


Return Goods Policy and Procedures

Innov8ortho’s customer service capabilities were designed to allow you to leverage our highly trained customer service Innov8ortho’s customer service capabilities are designed to allow you to leverage our highly trained team.

Our experienced customer service professionals can manage case scheduling, order entry, pricing verification, product reordering, inventory tracking, purchase order collection, invoicing, and communication between representatives and hospitals.

Our accomplished team develops a working knowledge of your products and work seamlessly with your sales team and customers, as if they are part of your company.

ERP – Medical Device Grade

We operate a cloud-based ERP System, which has been customized specifically for U.S. medical device operations and can effectively manage consigned inventory from multiple deposit locations across the country.

In addition, case sheet (implant usage forms) processing has been automated via online portal interface, streamlining inventory movements. Invoicing and inventory management are popular services provided by Innov8ortho, however we can customize our operations to suit your needs.

Interested in learning more?

Let’s start a conversation.

Get in Touch

CORPORATE OFFICE
Innov8ortho, LLC
930 Sylvan Ave, Suite 125
Englewood Cliffs, NJ 07632

For our services,
Email: [email protected]


CUSTOMER SERVICE
For customer service and product orders.

Email: [email protected]

Phone: 917.765.7847
Monday-Friday 8:30AM to 5:30PM EST